ASML

ASML supports employees with AI-enabled Virtual Agent 6K 80% 90% employees connected with user satisfaction rate predictability rate Violet in 昀椀rst few weeks Industry: We appreciate ServiceNow’s Telecommunications, Media, investment in innovation and Technology Location: in process automation. The Netherlands Ramon de Bruijn, Manager, Enterprise Service Management Center People: + 32,000 employees of Excellence and Innovation, ASML Products: • IT Service Management Pro A remarkable journey of growth • Virtual Agent ASML is the world’s only manufacturer of some of the most advanced equipment • Advanced Work Assignment critical to the production of silicon microchips, the building blocks of so much of today’s digital technology. In just 38 years ASML has grown from a start-up to a powerhouse, multinational company, employing more than 32,000 people in 16 countries across Europe, Asia, and the U.S. Some of the world’s finest creative brains are deployed to design and build the photolithography systems at the heart of silicon microchip production.