Appendix: resources CODE OF ETHICS Policies and Resources • Information Security Policy (Internal) • Supplier Code of Conduct • Internal Audit Policy (Internal) • Trademark and Copyright Guidelines • Insider Trading Policy (Internal) • U.S. Export and Trade Controls Policy (Internal) • Partner Code of Conduct (Partner Portal) • U.S. Public Sector Code of Ethics Addendum (Internal) • People Leaders Resources Site (Internal) • U.S. Public Sector Gifts & Gratuities Policy (Internal) • Related Party Transactions Policy (Internal) • U.S. Workers’ Compensation Policy (Internal) • ServiceNow Corporate Gift Policy (Internal) • Whistleblower and Complaint Policy (the Speak Up Policy) (internal) • ServiceNow People Pact (Internal) • Workplace Safety Incident Reporting Guidelines • Record Retention Policy (Internal) • Social Media Policy (Internal) To report concerns or seek guidance about any of the issues raised here, contact the Ethics Hotline online at www.servicenow.ethicspoint.com or call +1 (855) 869-7272 or the number listed for your country as listed on the Ethics Hotline.