Appendix: contacts CODE OF ETHICS Speak Up Workplace Safety and Security Concerns • You should report all workplace safety and security • Report any concerns to a manager, Global People, Legal, Ethics & concerns to ServiceNow’s 24/7 Global Security Compliance, or [email protected] Team or by calling any of the numbers listed below. • Contact your manager, Global People, or Legal, Ethics & For any life-threatening emergencies, you should Compliance contact your local emergency authority. • Email [email protected] • +1-855-760-8477 (U.S.) • Submit a concern online at www.servicenow.ethicspoint.com • +31202414277 (EMEA) • +6568090905 (APJ) • Call the Speak Up Line at (855) 869-7272 or the number listed for your country at www.servicenow.ethicspoint.com • +914066294902 (India) • Contact a member of our executive team (“P4 member”) Innovation and Data Queries • Contact the ServiceNow Board of Directors by sending a letter to our Santa Clara, CA, headquarters labeled: “Attention: Board Audit Committee Chair” • [email protected] Trade Related Questions U.S. Public Sector • [email protected] • [email protected] To report concerns or seek guidance about any of the issues raised here, contact the Ethics Hotline online at www.servicenow.ethicspoint.com or call +1 (855) 869-7272 or the number listed for your country as listed on the Ethics Hotline.