CODE OF ETHICS INTEGRITY TEAMWORK TRUST We avoid organizational or personal con昀氀icts of interest Those within the ServiceNow community are expected to act with integrity and in the best interest of ServiceNow. That means avoiding situations where our personal interests con昀氀ict, or appear to con昀氀ict, with ServiceNow’s interests. And if a potential issue arises, your 昀椀rst instinct should be transparency. Q: I’ve been approached to sit on the board of a non-pro昀椀t organization. Do I need approval before accepting this position? A: Yes. You should complete a COI disclosure to ensure no con昀氀icts of interest exist, prior to accepting a board position. You should also complete a disclosure before accepting part time employment or a position as a consultant. To access additional scenarios and resources, visit our Ethics Employee Resources Site. .To report concerns or seek guidance about any of the issues raised here, contact the Ethics Hotline online at www.servicenow.ethicspoint.com or call +1 (855) 869-7272 or the number listed for your country as listed on the Ethics Hotline.