Embed risk and compliance management into the application release and change process Your organization has hundreds4even thousands4of applications. Managing risk, compliance, and audit for each application is a massive undertaking if risk isn't embedded into the application lifecycle. Applications need to be continuously monitored to identify vulnerabilities quickly. Those that access, store, or process personally identifiable information have to be closely tracked to ensure regulatory compliance and avoid massive penalties. DevOps policies must be followed for in- house applications and audited for compliance. The list goes on. To successfully manage risk and application sprawl, aligning on a common risk library embedded into your application release and change processes is critical. Together, ServiceNow APM and IRM let you create this alignment, providing an integrated solution that helps risk managers, application owners, development teams, and compliance teams work seamlessly together using a Risk Identification Questionnaire that's completed before the application is released into production. This allows these traditionally siloed teams to collaborate frictionlessly throughout the application's lifespan. . A risk manager at work It's not a bad start to my day. We're going live today with a major application that many people are eager to learn about. When we first started planning for this new application, the application manager used ServiceNow APM to add the business application to the ServiceNow platform. APM helps manage licensing and maintenance and lets application managers and owners stay on top of the application lifecycle. Now I've got a notification that the application manager has changed the application state from design to inventory. I always get these types of notifications because IRM and APM work seamlessly together. As part of the process, I work with the application owner to fill out the ServiceNow risk identification questionnaire. We determine the type of data the application will access, store, or process. IRM uses this information to calculate inherent risk and automatically assign the appropriate controls. Once the application owner attests the controls are in place and working, the system calculates the residual risk. If any risks remain, no matter how low, I'll work with the application owner to create tasks to identify the proper courses of action should any of these risks ever materialize. I can track the risk to this application and other applications at the same time using the Heatmap workbench. I've implemented a risk assessment for the application. This assessment helps me continuously gather data from the application and IT owner. The assessment uses automated factors, which pull data from tables on the ServiceNow platform, but I could have also included manual factors, which require a manually entered response. Automated factors are continuously updated, so the assessment reflects the current risk to the business. 9