CODE OF ETHICS INTEGRITY TEAMWORK TRUST We speak up and do not tolerate retaliation Doing the right thing means speaking up whenever something doesn’t seem right. Not all of the details are needed to raise a concern – just a good faith belief that misconduct or violations of our Code may be occurring. All concerns are taken seriously and investigated promptly and thoroughly, as appropriate. THE WORLD We have several ways you can let us know when you see, S hear, or feel something is wrong. Please raise concerns WORKS WITH under the reporting methods you feel comfortable with SERVICENOW below. If you feel more comfortable raising concerns anonymously, you can do so to the extent permitted by © 2023 ServiceNow, Inc. All Rights Reserved. Confidential. 30 applicable law. Q: What if I only suspect a violation but don’t have all the details? To access additional scenarios and A: If you have a good faith belief that there has been a potential violation of our Code, policies or the law by resources, visit our Ethics Employee anyone a昀케liated with ServiceNow, including partners, all employees have a duty to report the matter. Resources Site. .To report concerns or seek guidance about any of the issues raised here, contact the Ethics Hotline online at www.servicenow.ethicspoint.com or call +1 (855) 869-7272 or the number listed for your country as listed on the Ethics Hotline.