CODE OF ETHICS INTEGRITY TEAMWORK TRUST We live our values everyday Integrity isn’t a part-time principle. We always do the right thing — for our We have to win the right Company, our teams, our customers, way and we have to stick to our business partners, our shareholders, our Code of Ethics for our and the communities where we live, customers, our employees work, and play. and our partners. That’s why our core values are deeply embedded in our Code. Russ Elmer ServiceNow General Counsel Our reputation as a Company is a direct result of what each of us does individually. So, we’re all responsible for upholding our reputation by acting with integrity, aligned to our values, and following our Code each and every day. .To report concerns or seek guidance about any of the issues raised here, contact the Ethics Hotline online at www.servicenow.ethicspoint.com or call +1 (855) 869-7272 or the number listed for your country as listed on the Ethics Hotline.