CODE OF ETHICS INTEGRITY TEAMWORK TRUST We choose our business partners and suppliers carefully We collaborate and win as a team through strong partnerships with a broad range of global channel partners, vendors, suppliers, and consultants. We are mindful when selecting these partners. It is our responsibility to ensure third-parties acting on our behalf uphold the strict standards we’ve set for ourselves, and align to our values – by following all applicable laws and ServiceNow requirements. It’s your responsibility to act as a guardian of our Code, to communicate our expectations, and report any concerns when working with third-parties. Q: What is needed prior to onboarding a vendor? A: A signed contract, a purchase order, and the vendor risk assessment process must be complete. To access additional scenarios and resources, visit our Ethics Employee Resources Site. .To report concerns or seek guidance about any of the issues raised here, contact the Ethics Hotline online at www.servicenow.ethicspoint.com or call +1 (855) 869-7272 or the number listed for your country as listed on the Ethics Hotline.