CODE OF ETHICS INTEGRITY TEAMWORK TRUST Our communications are always accurate and truthful Our commitment to building and maintaining a strong reputation and brand relies on each of us aiming for the same target and projecting the same information. We must ensure that internal and external audiences all receive consistent – and accurate – information about our Company. When it comes to addressing the public, we must be truthful and provide accurate information. Our statements can’t be misleading, and we must speak with one uni昀椀ed voice to ensure we are upholding our commitments to investors and the public. This includes any commentary about, or from, the Company on social media. Our Code for communicating accurately: • All 昀椀nancial disclosures about the Company must be fulsome, accurate, and timely. Need to know more? • All communications about our products, including advertising and promotional • Corporate Communications Policy (Internal) statements, must be accurate. • We never disclose con昀椀dential or non-public information about ServiceNow without • Social Media Policy (Internal) authorization. • When contacted by the press, or when unsure about external speaking opportunities, direct inquiries to our Global Communications Team at [email protected]. .To report concerns or seek guidance about any of the issues raised here, contact the Ethics Hotline online at www.servicenow.ethicspoint.com or call +1 (855) 869-7272 or the number listed for your country as listed on the Ethics Hotline.