CODE OF ETHICS INTEGRITY TEAMWORK TRUST We follow our Code and uphold our commitments Applicability Our Code applies to everyone in the ServiceNow community, from executive o昀케cers to contingent workers, and members of our Board of Directors. All are responsible for upholding the standards set forth in our Code, ServiceNow policies, and applicable laws. Oversight Our Board of Directors established the standards in our Code and, directly or through its committees, oversees its compliance. Our General Counsel is responsible for ensuring adherence to our Code and, while serving in this capacity, reports directly to the Board of Directors and its committees. Violations Violations of our Code, other ServiceNow policies, or applicable laws can result in disciplinary action, up to and including termination of employment. Waivers and Amendments Waivers of provisions of our Code may be made only by our General Counsel, or, with respect to directors, executive o昀케cers, and senior 昀椀nancial o昀케cers, by the Board of Directors or the appropriate Board Committee. In addition, any amendments to our Code must be approved by the Board of Directors. When required, any waiver or amendment will be reported as required by federal securities laws and applicable stock exchange rules. .To report concerns or seek guidance about any of the issues raised here, contact the Ethics Hotline online at www.servicenow.ethicspoint.com or call +1 (855) 869-7272 or the number listed for your country as listed on the Ethics Hotline.