CODE OF ETHICS INTEGRITY TEAMWORK TRUST We embrace diversity, equity, and inclusion Our Code for embracing diversity and creating belonging: • We’re committed to providing equal employment opportunities and pay equity to all quali昀椀ed candidates. • We strictly prohibit any form of harassment (including, but not limited to, sexual harassment), discrimination or retaliation within the work relationship, including during the recruitment process. • Reports of harassment (including but not limited to, sexual harassment), discrimination and retaliation will be promptly, e昀昀ectively, thoroughly and objectively investigated. • Disciplinary action up to and including separation of employment will be taken on a case by case basis, as appropriate and based on the outcome of any investigation. Q: At several team meetings, my co-worker made comments about another colleague’s nationality though he says he is “just kidding”. Should I say something to my manager or report this? A: Yes. Please tell your manager or utilize the Speak-Up hotline. It is every employee’s duty to promote an inclusive and respective workplace and culture. All ServiceNow employees deserve to work in an environment where they can be comfortable and successful. To access additional scenarios and resources, visit our Ethics Employee Resources Site. .To report concerns or seek guidance about any of the issues raised here, contact the Ethics Hotline online at www.servicenow.ethicspoint.com or call +1 (855) 869-7272 or the number listed for your country as listed on the Ethics Hotline.