Implementation Journey

Where to start the implementation journey with ServiceNow Knowing where to start is the most critical step in your ServiceNow journey. Our best practice resources can help you identify the right sequence and planning approach, based on the business outcomes you envision from your Now Platform implementation. What’s in this Success Playbook Key takeaways ® ServiceNow can help you improve your IT and enterprise service management with a powerful range of capabilities. This Success Playbook will show you how to: • Correctly approach the implementation roadmap • Build adoption momentum and capture early ROI • Sustain and grow value by implementing the right reference architecture and prerequisites Knowing how to start will help you avoid common missteps that can keep you from expanding capability and usage. The most important things to know • Clearly define and prioritize your short- and long-term ROI goals and match them to your implementation priorities. 1 © 2021 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated.