Now on Now: Now Mobile App • My Approvals provides a consolidated view of all pending approvals across all ServiceNow departments using systems of record. Users no longer need to login to multiple backend applications. Employees can review requests, view their details, then approve or reject them. We are using out-of-the-box templates for summary information for both internal apps (PO, timesheet) and APIs for external apps (SAP, Concur, etc.) • Conference Room Booking enables ServiceNow employees to find and book the nearest available meeting room starting at the top or bottom of the hour or at a future time. Our employees use this when they are trying to find rooms in buildings or floors away from their desk. Because of the flexibility of the development platform, we were able to build this as custom functionality within the app. • Report an Issue gives users the ability to report an issue or if something is broken in under a minute. Name and location are auto-populated; users enter a description of the issue and press submit. • Get Help is a simple way to request help or submit issues to IT, HR, and Workplace Services. Users can point and shoot with their phone’s camera to report an issue or make a request, such as request a laptop accessory or report broken gym equipment. Users can also scan QR codes in conference rooms, on printers/scanners, or other hardware assets to report issues. • Customer Insight gives Sales personalized access to their accounts, commits, and opportunities. This is only available to specific teams and executives. Apps can also be built by anyone with Now Platform experience without IT involvement. For example, we were able to build an Innovation Engagement app. Team members can create and track customer engagements, display them in a calendar, check in using geolocation, view engagements on a map, take meeting notes, and see customer dashboards. 4 © 2019 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated.