Mobile apps Your employees can access the power of ServiceNow anytime, anywhere and on any device. The Now Platform comes with two fully-featured, consumer-grade mobile apps that run on both Android and iOS devices: › Now Mobile is designed for end users who request services using the Now Platform. It lets them find answers and get things done across IT, HR, facilities and other departments right from their mobile device. With Now Mobile, users can request services, get approvals, search for information, chat with virtual agents and live agents, receive notifications, and more. Now Mobile also supports a wide range of data visualizations, including lists, forms, employee directories, maps, and charts, which you can easily link together into intuitive end-to-end flows. Now Mobile gives new hires an intuitive mobile experience to complete tasks, view content, and get help. › Mobile Agent is designed for agents that need to triage, act on, and resolve issues and requests while on the go. It gives them an intuitive interface to accept work and update work status, and takes advantage of native device capabilities for activities such as barcode scanning, navigating to job sites, collecting signatures, and attaching photographs to work records. It also supports online and offline operation, including securely caching offline data from the Now Platform when there’s no internet connectivity. Mobile App Builder The Now Platform also offers . With a simplified interface, immersive previews, and powerful controls for your mobile workflows, developers of all skill levels can easily configure and build ServiceNow mobile apps in a familiar, intuitive environment. The Now Platform configuration tree in Mobile App Builder shows records and task status in a hierarchical display. © 2022 ServiceNow, Inc. All Rights Reserved. Confidential. 10