Maximize asset uptime and make maintenance work for your customers Customers want their business-critical assets to run smoothly, and uptime is critical. Unexpected downtime can significantly impact the business. Creating and executing on the right type of maintenance plan for asset needs helps prevent breakdowns, extends equipment lifespan, and reduces repair costs. ServiceNow simplifies maintenance management for both service providers and customers alike, ensuring seamless planning and execution.Planned maintenance, often referred to as preventive maintenance, improves the longevity of equipment, reduces downtime, and prevents unplanned outages. Easily define the who, when, and what of planned maintenance tocreate personalized plans for each customer. With ServiceNow: Build maintenance plans and schedules based on time (i.e., quarterly), cycles (i.e., intervals of time between visits), and usage. Bundle maintenance work with break-fix or other jobs at the same location to deflect additional dispatches using I think the first Task Bundling. thing that everyone would Service multiple assets at one site on one work order with say is how easy Planned Work Management to reduce the administrative the accessibility of burden on the technician. information is. If Drive process compliance by automatically assigning you want to see safety, inspection, and checklists to maintenance tasks what happened with Work Order Templates. with a customer in the last month, it’s Visualize your maintenance schedule over extended one click in the periods of time with the Maintenance Planning Calendar. app. —Head of tools and processes in transportation interviewed in the Forrester TEI of ServiceNow FSM 5