ServiceNow Cloud Encryption Provides block encryption of the full database host with industry standard key lifecycle management. ServiceNow Cloud Encryption allows the customer the option to use a ServiceNow generated key, or a key created and supplied by the Customer. ShoppingHub Provides the capabilities to manage a product catalog of third-party goods and services which can be requested by employees. Software Asset Management Provides the capability to track and manage software assets, including normalization of discovered software, reconciliation of discovered software against license entitlements, and remediation actions to stay compliant. Facilitates identification of unused software for reclamation and allows Customer to automate harvesting of those licenses. Software Spend Detection Provides the capability to identify and track software spend using financial transaction data. Supplier Lifecycle Management Provides capabilities to facilitate communication and collaboration between Customer and Customer’s suppliers to assist in: data management, issue resolution, onboarding, and performance review. Supply Chain Exception Provides capabilities to facilitate communication and Management collaboration across supply chain stakeholders to assist in: identifying supply chain threats and root causes; and coordinating and remediating exceptions. Table Builder for App Engine Provides the capability for supporting custom table- centric development functions such as custom table management; form creation, design, and management; form logic creation, design, and management; and record-based flows creation, design, and management. Telecommunications, Media & Provides the capabilities for Customer Service Technology Applications and Management and service assurance for Customers in Data Model the telecommunications industry. (Formerly: Telecommunications and Media Service Management 17 © 2022 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated.