and execute changes. Request Management Provides capabilities to approve and fulfill requests for goods and services defined and presented in the Service Catalog. Resource Management Provides a view of projects and the availability, allocation, and capacity of assigned resources. Risk Management Provides an executive view into risk to allow risk managers to quickly identify at-risk assets, perform assessments, and continuously monitor risk exposure. RPA Hub Provides the capability to integrate the ServiceNow Platform with applications that do not support APIs. RPA Hub enables deployment, management, and monitoring of attended and unattended automations. Allows developers to build and store automation packages, configure attended and unattended robots, manage queues, and monitor alerts. Scaled Agile Framework (SAFe) Provides the capability to plan development activities across teams and view the dependencies between them. Schedule Optimization Provides the capability to automatically optimize work order schedules for a field service organization. Security Incident Response Enables a security operations center, security incident response team, and IT to enact response plans to address security-related activities, events, or incidents. Facilitates response team collaboration, investigation of network and non-network related activities (e.g., intellectual property theft, criminal activities, etc.), including the capability for automated request assignment and remediation across security and IT teams. Service Mapping Discovers business services of the organization and builds a comprehensive map of all devices, applications, and configuration profiles used in these business services. Service Management for Issue Provides the capabilities within Incident Management, Resolution Problem Management, Change Management, Release Management, Request Management, Asset Management and Cost Management to support issue resolution within Customer Service Management. 16 © 2022 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated.